Description:

The Modernization Field Support engineering positions (2) will function as the interface between NAA installation teams and the Mod CLC.  This position requires extensive Modernization sales & installation experience, in-depth product knowledge and strong communication & organizational skills.  Location outside of CT will be considered.

Responsibilities

  • Responsible for mod installation operational effectiveness throughout N. America.
  • Serve as the subject matter expert and maintain MSIP for all related Mod products.
  • Create and maintain equipment surveying processes, tools, and techniques.
  • Develop, implement & maintain standard work in the regions for the installation of the NAA Mod products.
  • Work closely with the field & Mod CLC to identify & implement product and survey & ordering process improvements.
  • Provide training to local offices on installation process improvements & best practices.
  • Update & maintain Mod product documentation including, work instructions, survey processes, technical materials.
  • Ability to operate in a fast-paced environment and make decisions quickly in response to changing business needs.
  • Ability to effectively communicate and coordinate changes throughout the organization.
  • Adhere to the OTIS Absolutes: Safety, Ethics, and Quality

 

Experience/Qualifications

  • 10+ years of project management, engineering or operations leadership experience
  • Otis field experience and in-depth Mod product & process knowledge.
  • Self-directed with a proven ability to identify, prioritize and execute operational objectives in a fast-paced environment
  • Strong communication skills with the ability to share & demonstrate new concepts with a variety of audiences
  • Demonstrated track record of leadership and experience working in operations
  • Solid background project management
  • Ability to coordinate changes and build consensus with a variety of stakeholders
  • MS Office applications (Word, Excel, Power Point, etc.)

Education

  • Bachelor's Degree in Business, Engineering, or related discipline required

About Otis Elevator:

Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy - saving ReGenTM drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 3 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team of 67,000+ employees that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures.

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