ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.
We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!
This role will be responsible for the clinical workflow product strategy and direction of our Home Infusion Pharmacy solution as we expand our reach to providers across the United States.
Let’s talk about Responsibilities
Mentor developers, business analysts, and quality assurance analysts as a subject matter expert in Pharmacy and Home Infusion practices.
Author internal white papers on Pharmacy Infusion best practices.
Collaboratively design Pharmacy and Pharmacy Infusion workflow and features.
Working with the development team, ensure a high focus on product quality and patient safety.
Collaborate with cross-functional teams to define and deliver best in class software solutions
Partner with team members to develop relationships within our customers and new prospects
Work with the Product Manager and project stakeholders to understand requirements translating the business needs into user stories that can be understood by the software engineers.
Prioritize the product backlog to align with the product vision and priorities.
Ensure user stories meet the business objectives of the stakeholders
Participate in user story reviews with the development team
Participate in Sprint Reviews of software produced during the sprint to ensure the requirements were interpreted correctly
Assist in the user interface design of the software products, and working with the developers to ensure a positive user experience
Participate in testing of the software produced during the sprint to verify the work product meets the business objectives, as well as documenting any defects or issues
Participate in Sprint Planning to answer questions from the development team and understand the implementation of the user stories
Assist in the troubleshooting of production-related customer issues
Define non-functional product requirements for the development team and stakeholders
Review product documentation for accuracy
Manage changes to requirements or scope-creep through effective change management processes
Field questions from the internal software implementation, training and support teams
Let’s talk about Qualifications and Experience
Graduate of an accredited School of Pharmacy
Licensure with a state Board of Pharmacy and currently in good standing OR Eligible for state Board of Pharmacy licensure
Worked in a Home Infusion Pharmacy as a Pharmacist or certified pharmacy technician
Healthcare business software experience
Excellent Communication skills and client-service skillset
Skilled at creating product requirement documents and communicating effectively with software developers, QA and technical writers
Critical thinker with ability to solve complex problems
Passionate about technology, a natural, credible evangelist, and experienced in translating that passion into business impact for customers
Self-starter, results driven, highly motivated, high energy, with a proven track record of success
Ability to analyze and assess existing client needs to identify the underlying problem to solve
Confident, and assertive, with a drive to be the best
Must be able to work or travel to our metro Atlanta office
Agile software development process experience
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!